Questions, answered常见问题解答
What to know before your first head spa or facial in Flushing.在法拉盛第一次体验头疗或面护前，想知道的都在这里。
Head Spa头皮护理
A head spa is a relaxing scalp treatment. At Jinyue it typically includes a warm, gentle scalp cleanse, a slow head and neck massage, and nourishing scalp and hair care using Oway professional botanical products. It is a cosmetic and relaxation service — not a medical treatment.
头疗是一种放松身心的头皮护理。在锦悦，通常包括温热温和的头皮清洁、缓慢的头颈按摩，以及使用 Oway 专业草本产品滋养头皮与发丝。它是一项美容与放松服务，并非医疗行为。
For hair and scalp we use Oway, an Italian professional botanical line. For skin we use SkinCeuticals. We name the brands only to describe what we use — no affiliation or endorsement is implied.
头发与头皮护理使用 Oway，一个意大利专业草本品牌；面部护理使用 SkinCeuticals。列出品牌仅为说明所用产品，不代表任何合作或背书。
Facial Care面部护理
Our facial care focuses on cleansing, hydration and refreshing the skin using SkinCeuticals advanced skincare, tailored to your skin on the day. It is cosmetic facial care and not a medical or dermatological treatment.
我们的面护以清洁、补水、焕活为核心，使用 SkinCeuticals（修丽可）专业护肤，并依当天肌肤状态调整。它属于美容面护，非医疗或皮肤科治疗。
Yes. Many guests enjoy combining both in one visit. Let us know when you book and we'll plan the timing for you.
可以。许多客人喜欢在一次到店中同时体验两者。预约时告诉我们，我们会帮你安排好时间。
Membership & Gift Cards会员与礼品卡
You add credit to your account and receive a bonus: recharge $300 and get $350 in value; recharge $500 and get $600; recharge $1000 and get $1300.
你为账户预存余额并获得赠额：充 $300 得 $350；充 $500 得 $600；充 $1000 得 $1300。
No. Membership credit has no expiration date and is valid for all services. Please note it is non-transferable and non-refundable.
不会。会员余额不设过期日，适用于全部服务。请注意余额不可转让、不可退款。
Yes. Our gift cards are available in any amount and can be used toward any of our services, including Japanese head spa and facial treatments — a thoughtful gift for birthdays, holidays, anniversaries or Mother's Day. Please contact us or visit us in-store to purchase one.
有的。礼品卡面额不限，可用于我们的任何服务，包括日式头疗与面部护理，很适合作为生日、节日、纪念日或母亲节的礼物。购买请联系我们，或直接到店选购。
Booking & Visit预约与到店
Book online on our Book page — choose your treatment and time, and you'll get an instant confirmation by email. Prefer to talk? Call or text (917) 730-6966, or email [email protected].
最方便的方式是在「预约」页面在线预约——选好护理项目与时间即可完成，确认信会发到你的邮箱。想直接沟通也可以致电或短信 (917) 730-6966，或发邮件至 [email protected]。
Yes — we welcome and serve guests comfortably in both Chinese and English.
可以——我们以中文与 English 双语热情接待每一位客人。
We're at 29-06 Francis Lewis Blvd, Flushing, NY 11358, serving Flushing, Queens and the greater New York area.
我们位于 29-06 Francis Lewis Blvd, Flushing, NY 11358，服务法拉盛、皇后区及大纽约地区。